Last Updated: September 26, 2026

At SHOUBAO, we provide international shipping for cycling helmets and related products to customers in major markets worldwide.

1. Shipping Destinations

We support shipping to most major countries and regions, including destinations in North America, Europe, Asia, Oceania, and other international markets.

However, available shipping destinations may vary depending on the product, order value, logistics provider, local regulations, and delivery conditions.

The final list of available shipping countries and regions is subject to the information shown at checkout or confirmed by our customer service team.

If your country or region is not available at checkout, please contact us before placing an order.

2. Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing time may vary depending on:

  • Product availability
  • Order quantity
  • Customization requirements
  • OEM/ODM production arrangements
  • Peak seasons or holidays

For standard in-stock products, we will arrange shipment as soon as possible after order confirmation.

For customized, OEM, ODM, or bulk orders, the production and shipping schedule will be confirmed separately with our sales or customer service team.

3. Shipping Methods

We may use different shipping methods depending on the destination, order size, and customer requirements, including:

  • International express delivery
  • Air freight
  • Sea freight
  • Other available logistics solutions

The most suitable shipping method will be selected based on the specific order.

For bulk or customized orders, shipping arrangements may be confirmed directly with our customer service team.

4. Shipping Fees

Shipping costs may vary depending on:

  • Destination country or region
  • Shipping method
  • Package weight and dimensions
  • Order quantity
  • Local logistics conditions

The shipping fee displayed at checkout, or the shipping quotation provided by our customer service team, will be considered the final applicable shipping cost.

5. Delivery Time

Delivery times vary depending on the destination and shipping method.

Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to factors outside our control, including:

  • Customs clearance
  • Weather conditions
  • Logistics delays
  • Public holidays
  • Local delivery restrictions
  • Force majeure events

For bulk, wholesale, or customized orders, estimated delivery schedules will be confirmed separately.

6. Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country or region.

Unless otherwise agreed, these charges are the responsibility of the customer.

SHOUBAO is not responsible for delays caused by customs clearance or unpaid customs charges.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully check the following information before placing an order:

  • Recipient name
  • Street address
  • City
  • State or province
  • Postal code
  • Country or region
  • Contact phone number

We are not responsible for delivery failures, delays, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

8. Tracking Information

Where tracking is available, tracking information will be provided after the order has been shipped.

Tracking updates may take some time to appear after the package has been handed over to the logistics provider.

9. Lost or Damaged Shipments

If your shipment arrives visibly damaged, please take photos of the outer packaging and product before disposing of any packaging materials.

If a package appears lost, damaged, or significantly delayed, please contact us with your order information so we can assist with the logistics investigation.

Claims will be reviewed based on the information provided by the customer and the relevant logistics provider.

10. Customized and Bulk Orders

For OEM, ODM, customized, wholesale, and bulk orders, shipping methods, freight costs, delivery schedules, and destination requirements may be negotiated separately.

Please contact our team for a specific shipping quotation.

11. Contact Us

For questions about shipping availability, delivery times, shipping costs, or whether we can ship to your country or region, please contact us:

Brand: SHOUBAO
Website: www.hulusporting.com

Email:
ewan@hulusporting.com
lynn@hulusporting.com

WhatsApp / TEL:
+86 135 3290 1080